How Chat Works

We love a gossip and a giggle and we want you to as well. That’s why we have a couple of rules that we ask you to follow to keep our chat rooms nice and friendly.

The Do's/ Friendly Tips

  • Be kind and spread positivity: Let's keep our chat rooms filled with positivity and kindness. It's all about creating a friendly and welcoming atmosphere for everyone.
  • Chat in English only: While your language skills are impressive, we want everyone to feel included. So, let's keep it in English to ensure everyone can join the fun.
  • Congratulating others: Celebrate everyone's wins, big or small. A simple "Well done!" can make someone's day.
  • Be helpful: If someone has a question or needs assistance, lend a helping hand. We're all here to have fun and support each other.
  • Share the fun: Feel free to share fun stories, jokes, or interesting facts (as long as they're appropriate). It helps keep the chat lively and enjoyable.
  • Stay engaged: Participate in our chat games and conversations. Your involvement makes the community more vibrant and exciting, and our Chat Hosts have a lot to offer. 
  • Respect privacy: Keep personal information private and respect the privacy of others. This helps everyone feel safe and secure.
  • Use of Emojis: Emojis can add a fun and friendly touch to your messages. Just remember to use them appropriately and not excessively.

Don'ts/ Gentle Reminders

  • No negativity: No one likes hearing complaints about the same winners. Remember, you wouldn't like it if it was said to you. Let's celebrate everyone's wins together!
  • Avoid spamming: Let’s keep the chat fresh and engaging so everyone can enjoy the conversation. We need to avoid repeated messages and excessive use of emojis.
    Respect everyone: Insulting, harassing, bullying, discriminating or arguing with other roomies is a big no-no. We want everyone to feel safe and happy here, so let's treat each other with respect.
  • Be yourself: We love you just the way you are, so no false identities or impersonations of other players, please. Authenticity is key to building a genuine community.
  • Choose friendly words: Swearing or using indecent or sexual language can embarrass and upset your fellow roomies. Choose a tasteful chat name and keep the conversation clean and fun.
  • No shouting: CAPITAL LETTERS can seem aggressive and angry. Let’s keep it friendly and calm. 
  • No advertising: Promoting or talking about other websites or companies isn't allowed. Let's keep the focus on fun and games and enjoy our time together.

** Important **

Any free bingo rooms/free games session, Lucky for some and Gold Bingo Room operate under a zero-tolerance policy for the guidelines mentioned above. To ensure a positive experience for everyone, our chat hosts may remove chat privileges immediately if these rules are not followed, without warning.

Your Safety

We want to make sure you always stay safe online. Never give out any of your log in or personal details (like telephone numbers, names, addresses or card details) in our chat rooms. No-one, not even Chat Hosts or Customer Champions, will ever ask for your log in details.

The role of Chat Hosts

 

Our CHs are there to help, so please respect them and remember that their decisions are final and not up for debate.

CHs award Chat Game winners based on what they see on their screens

CHs have the right to remove chat for any offence with or without warning, although they usually do give some warning first. Beware though – they’ll immediately remove chat if you use abusive or offensive language or bully your fellow roomies.

Our CHs can take away your chat privileges if you keep breaking the rules and ignore our advice and warnings.

Roomie of the Week

All you need to do is be a nice person, a good talker in our chat rooms, welcoming players and being generally pleasant and helpful. All our CHs vote after each of their shifts as to which roomie has contributed most to the chat. The votes are counted and the roomies rewarded every Monday.

Here are a few things to bear in mind:

  1. Roomies can only win once every 8 weeks
  2. If there is a tie, the prize will be shared equally
  3. We'll change the rooms every 6-8 weeks
  4. Roomies taking part in the promotion are not allowed to change their chat name until that week's winners have been announced
  5. You must be over 18 to take part
  6. The CHs decision is final and not up for debate
  7. Mecca reserve the right to change this promotion at any time